Tag Archives: Service

What Is Your Hotel’s Brand Promise?

Can you and your hotel employees recite it word for word? Does your valet service know what your hotel’s brand promise is? Statistics show that almost all hotels have a brand promise, however, almost all employees and their valet services have no clue what it is! At SVS Parking we make it a priority to […]

Hospitality: How We Serve You

From noun, to adjective, to a plan for success. How would your staff respond to the question of “What is hospitality?” What about, “How is – your establishment – a hospitable hotel/restaurant?”   Then, “How do you plan for each guest to receive hospitality?” Even better, “Share with me the last ten minutes of your […]

Client Survey