Categories: News
OBSERVE = Notice or perceive (something) and register it as being significant. As the great late fighter pilot John Boyd discovered, we first OBSERVE, orient, decide and act–The OODA Loop. Read on… So, please take a moment to think about what do your customers first OBSERVE with your valet service before they move onto orienting, deciding […]
Categories: News
According to Get Smarter, your valet service has 30 seconds or less to accurately communicate who your establishment is! Read on… The article states that, “We size up people in somewhere between 30 seconds and two minutes.” At SVS Parking our valets know the clock is running, and that they just have a mere 30 seconds […]
Categories: News
From noun, to adjective, to a plan for success. How would your staff respond to the question of “What is hospitality?” What about, “How is – your establishment – a hospitable hotel/restaurant?” Then, “How do you plan for each guest to receive hospitality?” Even better, “Share with me the last ten minutes of your […]
