Dinning has always remained as an experience that is most impressed upon from ones pallet to the aroma coming from the chef quarters. Restaurant Groups have further incentive to be sure that impression at all venues remain high. A laps of service at one, can quickly questions a guests consideration in visiting another.
After years of supportive guest services in the dinning industry, SVS Parking worked diligently to understand the greater needs of dinning patrons, as well as restaurant group necessities, thereafter comprising a specific restaurant approach that caters to what your guest is soon to experience inside.
From initial arrival to the eventual completion of their stay, your guests are cared for by intuitive staff that have been trained, educated, and test driven through what to expect, foresee, and overcome at your specific dinning venue. There is one chance to impress upon an experience.
Our knowledge of your chef’s offerings further enhances our intimacy with your guests as personal conversation assists in reminding them of why they will be quick to return for another taste of deliquesce – RGR (return guest ratio).
Standards – Equally important in the restaurant industry as we mention for Hotel Groups, in the 1950’s valet and parking management was exactly what the meaning of valet is = a servant, and our servant leadership standards are what continue to enable SVS Parking to raise the bar “for you” as the industry has proven to slide to yet another level of poor impression. In comparison to the example below we all too often find valet at other venues not meeting the standards seen. Hair kept professional, garments ironed at all times, no hat or “beanies”; and this extends to being intentional with words, having forethought with arriving and departing guests, not sitting down, looking for opportunities to serve (not just a car to park), and more. These standards are not only trained and looked for in each SVS staff prior to hiring, but are part of the company philosophy. We serve. We don’t merely park.